Technical Support Agents Jobs

Technical Support Agents

Full Time

Publishing date :9/28/2019

Experience :2 Years

Location : Giza - Zayed City

Job requirements: • Able to work rotational shifts. • Excellent communications skills. • Have a friendly and professional approach. • Presentable. • IT Skills including Outlook, Word and Excel. • Very good English speaker. • Previous same industry experience will be an advantage. Responsibilities: • Welcome guests at the front desk, direct and announce them appropriately. • Build a good rapport with all of our members and guests. • Deal with customer enquiries in a friendly and efficient manner. • Deal with membership and sales enquiries and carry out administrative duties. • Answer, screen & forward incoming phone calls and receive daily emails. • Maintain and update the membership database system. • Ensure that all financial transactions related to membership fees are completed.

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