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junior Service Desk - Code: (it)

Full Time
  Publishing date :24/12/2019
  Experience :2 Years
  Employee : Any
  Location : Cairo - Mohandsen
  We are hiring a junior Service Desk

Job responsibilities
Provide a first line support.
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Ask questions to determine nature of problem.
Install, modify, and repair computer hardware and software.
Resolve technical problems with Local Area Networks (LAN)
Install computer peripherals for users.
Follow up with customers to ensure issue has been resolved.
Run reports to determine malfunctions that continue to occur.

bachelor degree in computer science or related information technology degree
Work experience (--- years).
Troubleshooting background with -D software is preferred
Work Hours : -.-- : -:-- PM
Location : Mohandsen
Kindly Send Your CV

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